Welcome to the Kortext support and accessibility page
On this page you will be able to view videos showing you how to get the most out of your etextbooks using our platform. Along with the appropriate links to download our app for various devices, you will find frequently asked questions at the bottom of the page.
The New Kortext Reader
The Classic Kortext Reader
If you don't have access to our latest online reader just yet, you can still read your etextbooks using our classic smart reader. In this video we cover the entire reading experience and the study toolkit.
Got any further questions?
If your university is providing your etextbooks you will have been assigned a university email address. Log in to your Kortext account using the 'Sign in' button and entering your university email address and supplied temporary password.
For assistance with accessing your university provided account, take the following steps:
If you are still experiencing some issues please contact us.
To get the most out of your learning experience use Kortext online. Kortext is optimized for IE11+, Chrome, Firefox and Safari.
Click here to download our Kortext App System Requirements document.
You can log in to the Kortext app on up to 5 devices.
(Amazon Kindle is not supported at this time)
Please note: Download speed will depend on the file size and your internet connection speed.
Kortext allows you to print pages from the ebooks via the online reader, however the amount is restricted by the publisher copyright. You can also copy and paste sections that are part of the same copyright.
Firstly, check that you are signing in with the correct email address (usually your university email address). If you have already done this and are still unable to see the books you are expecting, please email us at firstname.lastname@example.org.
Where you have been provided access to ‘Assessments’, visit 'My Bookshelf', click the options icon on the book cover, select ‘Assessment’ and click on the link - you will then need your login details/code provided by your institution.
Your personal content is stored locally within your device, so we are unable to sync it across to other devices.
An EPUB was created with the mobile reader in mind meaning text can be reflowed to respond to the size of the device you’re reading it on, whereas a PDF is designed to display pages consistently regardless of device.
Our citation tool is available on our classic reader. We are building a new improved citation tool for our new reader that will be available shortly.
You can! Just make sure you have the app downloaded.
All you have to do is choose to open your PDF file in the Kortext Reader and once it's downloaded, you'll be able to personalise your content using all our study tools.
If you’re having issues after upgrading your macOS or installing a new version of the Kortext Mac App, please click here for the fix.